F&S are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
F&S may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/04/19.
What we collect
We may collect the following information:
- Name and company name.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Responding to enquiries.
- Internal record keeping.
- We may use the information to improve our products and services.
- Processing orders.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For instructions about how to disable cookies in many popular web browsers, as well as a wealth of information about cookies, please visit the site below:
F&S Contract Supplies Ltd utilises Google Analytics which allows us to monitor traffic to our site. Google Analytics uses the following cookies:
- __utma – Used to determine unique visitors to the site.
- __utmb – Used to establish and continue a user session with the site.
- __utmc – Operated in conjunction with the __utmb cookie to establish and continue a user session with the site.
- __utmz – Used to determine how a visitor accesses the site (for example, via a search engine or a link).
Full details of the cookies which Google Analytics uses can be found in Google’s Analytics documentation:https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
We do not share any data that Google Analytics collects. The analytics data collected by Google Analytics is used by F&S Contract Supplies Ltd to:
- Generate aggregate reports about how visitors find the site
- Evaluate visitor use of the site
- Enhance and update the site.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to F&S Contract Supplies Ltd, F&S Contract Furniture, Lancaster House, Amy Johnson Way, Blackpool Business Park, Blackpool. FY4 2RP or The Old Coastguard House, Princes Way, Fleetwood, Lancashire. FY7 8PG or via email at:firstname.lastname@example.org
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.